The right to complain is not directly regulated in the Patient Rights Act. Article 22 (1) of the Health Act provides in the installation of a ‘Patients’ Rights Officer’ who has amongst others the task to receive and handle complaints of patients which require his/her judgment, immediate handling, otherwise to refer them to the Complaints Examinations Committee established pursuant to article 23.
The Complaints Examination Committee has the task to examine complaints of patients referred to it by the Patients’ Rights Officer and to examine at second instance any complaints of patients, who have not been satisfied by the decision of the Patients’ Rights Officer, pursuant to article 22 or by a decision pursuant the first task of the Committee.
No explicit regulations on the right to compensation can be found in Cypriot medical law.