1. The right to complain is not regulated in a systematic way. If a patient is not satisfied he has several possibilities according to the nature of his complaint.
   In the case of dissatisfaction with the settlement of complaints the patient can turn to the Ombudsman.
2. A damage resulting from health services is compensated according to the rules of the Civil Code which does not contain special provisions on the liability when providing health services. When liability cannot be established, the state can exceptionally provide an injured person with a benefit.

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