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Right to Complain and to Compensation| LITHUANIA
| GENERAL OVERVIEW | BIOMEDICINE CONVENTION | EU MEMBER STATES | TYPES OF PATIENT RIGHTS LEGISLATION |
| 1. The Law on the Rights of Patients contains rules regarding the right to complain. A patient who is dissatisfied with the health care provided has the right to complain to an administrative staff member of the health care institution, who is responsible for health care within this institution. The staff member of the institution must reply to the complaint of the patient within five working days. A patient has also the right to lodge a complaint against a health care institution before the Ministry of Health, other controlling institutions and the courts. 2. The Law on the Rights of Patients contains very detailed rules with regard to the compensation of damage caused by the provision of health care. |