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Right to Complain and to Compensation| PORTUGAL
| GENERAL OVERVIEW | BIOMEDICINE CONVENTION | EU MEMBER STATES | TYPES OF PATIENT RIGHTS LEGISLATION |
| 1. No special legal provisions have been found regarding the right to complain. Various initiatives are being undertaken to encourage citizens’ participation in health, to increase patients’ trust in the health system, to encourage the population to take responsibility for its own health and to obtain better quality and more appropriate care for users. For example, there are formal mechanisms for patients to make complaints. 2. Medical liability in Portugal is fault-based. The treatment provider must act like a competent, wise and sensible qualified treatment provider according to the circumstances. |