1. The right to complain is a well-known patient right and it is used very often in Slovakia. The patient can file his complaint with several entities. A patient who is not satisfied with the provision of health care can file a complaint with the management of the respective facility. Most of the patients’ complaints are filed with the Health Care Surveillance Authority. The patient who is dissatisfied with the outcome of his complaint has the possibility to appeal against the decision or to file the same complaint with a different authority.
2. The Act on Health Care stipulates that each person who believes that his rights or legally protected interests were infringed upon as a consequence of failure to equal treatment is entitled to seek court protection.
3. Slovak health care legislation does not contain any specific provisions concerning the right to compensation. Consequently, the general provisions with regard to civil liability of the Act 40/1964 Coll. the Civil Code as amended will apply.